Shipping policy
Shipping Policy – GLEO
Processing Time
Orders are typically processed within 1–3 business days. During high-demand periods, processing times may be slightly extended.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free Shipping
GLEO may offer free shipping during special promotions or on qualifying orders. Any applicable offers will be displayed at checkout.
Tracking Information
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.
Delivery Delays
GLEO is not responsible for delays caused by shipping carriers, weather conditions, customs, holidays, or incorrect shipping information provided by the customer.
International Orders
International customers may be responsible for customs fees, duties, taxes, or import charges depending on their country’s regulations.
Incorrect Addresses
Please ensure your shipping information is correct before placing your order. GLEO is not responsible for packages sent to incorrectly entered addresses.
Lost or Stolen Packages
GLEO is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
Contact
For any shipping questions or concerns, please contact us at:
gleo@gleo-store.com